My tickets
Login
Welcome to our Support Portal
Use the search or browse by category
Plans
What happens to my remaining balance when I upgrade my plan?
How can I cancel my subscription?
How can I switch between plans?
and 1 more ...
Account
What can I do if I did not receive the registration confirmation email?
Display language Home
What can I do if I have forgotten my login details?
and 2 more ...
Data security
Is user data shared with other companies for advertising purposes?
Where are the audio files and texts saved?
Do you also provide SSO logins?
About speech recognition
Which languages are recognised?
Can I select in which language the audio files should be recognised?
Can I determine the order in which the audio files are recognised?
and 2 more ...
Editor
Keywords
Notepad and 2nd notepad
Editor Icons
and 6 more ...
Recordlist
What is the status of my uploaded file?
Changing column width and repositioning columns
Change columns
and 3 more ...
Compatibility
Browser Plug-In/Add-In
Supported browsers
Compatibility